Refund Policy

We want you to love your crystals and minerals. If you are not completely satisfied with your purchase, please review our return policy below:

 

1. Return Window
Customers have 1 week (7 days) from the date the package is marked as delivered to contact us and request a return. To begin a return, email us at:
📧 theadventuresof2girls@gmail.com

 

2. Condition of Returned Items
All items must be returned in their original condition and securely packaged to prevent damage during shipping. We reserve the right to refuse returns that show signs of use, damage, or alteration.

 

3. Shipping Costs

• Shipping costs are non-refundable.

• Customers are responsible for all return shipping costs.

• We recommend using a trackable shipping service for your return.

 

4. Refunds
Once we receive and inspect the returned items, approved refunds will be issued to the original form of payment. Please allow standard processing time for your financial institution.

 

5. Lost or Stolen Packages
We are not responsible for lost or stolen packages, including packages marked as delivered by the carrier. If your package is missing, please contact the shipping carrier directly to file a claim.

 

6. Non-Returnable Items
Certain items may be marked as final sale and will not be eligible for return. These items will be clearly labeled at the time of purchase.